“Hi, __ speaking.”
“Good morning, sir.”
(confused) “Eh who is this?”
“Hi sir, I am calling from __ bank . I want to share with you on our promotions, sir.”
(sighs) “Are you aware you are talking to a lady?”
“Oh! I am sorry, sir. It must be a mistake, sir.”
“What is?”
(engaged tone)
âOh! I am sorry, sir. It must be a mistake, sir.â after you told him … LOL … the sales script forgot to factor in common sense
Haha, Pei! Mayb u should have said “woman” (fact) instead of “lady” (opinion)? Just joking lah. Caller probably didn’t expect/wasn’t prepared for your question!